At iSeeU CCTV & Alarms, we know how important consistent and reliable security support is for both homes and businesses. Since Mono Alarms was bought out in 2022, many customers have been left unsure about who to contact for servicing, maintenance, or upgrades to their existing alarm and CCTV systems.

We are pleased to offer professional replacement and continuation services for customers previously supported by Mono Alarms who’s system is no longer under contract, ensuring your security systems remain fully operational and up to date.

Supporting Customers After the Mono Alarms Buyout

If your intruder alarm or CCTV system was installed or maintained by Mono Alarms, iSeeU CCTV & Alarms can now assist with ongoing support. Our experienced engineers work with a wide range of alarm and CCTV equipment and can take over servicing, diagnose faults, and recommend improvements where needed.

Our aim is to make the transition simple and stress-free, keeping your property protected without unnecessary disruption.

Replacement & Continuation Services

We provide a comprehensive range of services, including:

• Intruder alarm servicing and fault repairs For both domestic and commercial systems
• CCTV maintenance and performance checks
• Security system takeovers and health inspections
• Control panel upgrades and smart app integration
• Replacement of outdated or unsupported equipment
• Ongoing maintenance and support packages
• 24/7 Support: Emergency alarm call-outs.
  

Whether your system requires minor servicing or a full modernisation, we will advise you honestly on the best solution.

Why Choose iSeeU CCTV & Alarms?

• Experienced, qualified engineers familiar with legacy and modern systems
• Transparent pricing and no-pressure advice
• Reliable response times and high-quality workmanship
• Modern security solutions with remote access and alerts
• Local, independent company focused on long-term customer care

We take pride in helping customers regain confidence in their security following changes to their previous provider.

Book a System Check Today

If you were previously a Mono Alarms customer and need ongoing servicing, repairs, or upgrades, iSeeU CCTV & Alarms is here to help. Contact us today to arrange a system check or to discuss your requirements with our team.

At iSeeU CCTV & Alarms, we understand how important it is to have reliable, ongoing support for your security systems. Many customers across the area were previously protected by Astra Alarms, a company that is no longer trading. To ensure homeowners and businesses are not left without professional support, iSeeU CCTV & Alarms is now proud to offer continued services for systems originally installed or maintained by Astra Alarms.

Supporting Former Astra Alarms Customers

If your intruder alarm, CCTV system, or security setup was installed or serviced by Astra Alarms, you may be wondering who to turn to for maintenance, repairs, or upgrades. iSeeU CCTV & Alarms is here to help.

We provide professional support for a wide range of alarm and CCTV systems, including many commonly installed by Astra Alarms. Our goal is to offer a smooth transition, ensuring your security remains effective, compliant, and fully operational.

Our Services Include

We offer a full range of security services for both domestic and commercial customers, including:

• Intruder alarm servicing, fault finding, and repairs
• CCTV system maintenance, troubleshooting, and optimisation
• System takeovers and health checks
• Control panel upgrades and modern app integration
• Replacement of obsolete or unsupported equipment
• Ongoing maintenance plans and support

Whether your system simply needs routine servicing or requires a full upgrade, our experienced engineers can assess your setup and recommend the most cost-effective solution.

Why Choose iSeeU CCTV & Alarms?

• Experienced security specialists with knowledge of legacy and modern systems
• Honest, transparent advice with no unnecessary upselling
• Prompt response times and reliable workmanship
• Modern solutions including remote viewing, smart alerts, and mobile app access
• Local company committed to long-term customer support

We take pride in helping customers regain confidence in their security after their previous provider has ceased trading.

Book a System Check or Service Today

If you were previously a customer of Astra Alarms and require ongoing support, servicing, or upgrades, iSeeU CCTV & Alarms is ready to assist. We aim to make the process straightforward and stress-free, ensuring your property remains protected at all times.

Contact us today to arrange a system check or to discuss your requirements with one of our security specialists.

When it comes to protecting your home or business, installing a CCTV system is only the first step. The real question is: is your system still performing the way it should?
At iSeeU CCTV, we regularly meet customers who assume their system is working perfectly—until something happens, and they realise the cameras weren’t recording properly.

A well-installed CCTV system is designed to last for years, but only if it’s properly maintained and serviced.

Do CCTV Systems Actually Need Servicing?

Absolutely.
Like any technical equipment, CCTV systems slowly decline over time. Weather exposure, dust, insects, power surges, cable wear, and software issues can all reduce the quality of your protection.

A system that isn’t serviced may:

• Stop recording without warning
• Produce blurry or dark footage
• Lose remote access
• Miss motion alerts
• Fail to save critical evidence

Regular servicing ensures your CCTV performs exactly when you need it most.

Why Servicing Your CCTV System Is Essential

1. Guarantees Your Cameras Are Recording

Hard drives can fail, settings can reset after a power cut, or recordings may simply stop without notice. Servicing ensures all cameras record 24/7 with no gaps.

2. Keeps Image Quality Crystal Clear

Lenses get dirty, affected by rain, dust, spider webs, and sunlight. A simple clean and refocus can dramatically improve clarity.

3. Prevents Unexpected System Failures

Early detection of loose connections, damaged cables, failing power supplies, or overheating DVR/NVR units keeps your system running smoothly.

4. Protects You Legally & For Insurance

If an incident happens but your footage is corrupted or missing, insurance companies may reject your claim. A maintained system protects your evidence.

5. Saves You Money in the Long Run

Regular checks extend the lifespan of your entire system—meaning fewer repairs and replacements.

What a Professional CCTV Service Includes (iSeeU CCTV Standard)

When you book a service with iSeeU CCTV, we carry out a full system health check, including:

✔ Camera Check & Clean

• Full lens clean
• Angle & focus adjustment
• Night vision/IR test
• Checking for obstructions (trees, lights, signage)

✔ Recorder (DVR/NVR) Health Check

• Hard drive status (SMART test)
• Recording test on every channel
• Playback & backup test
• Time/date accuracy
• System uptime & stability test

✔ Wiring & Power Inspection

• Checking cables for damage
• Ensuring all connectors are secure
• Testing power supplies & voltage
• Network stability check for IP systems

✔ Software & App Updates

• NVR/DVR firmware update
• IP camera firmware update
• Remote access test on your phone
• Ensuring notifications & alerts are working

✔ Comprehensive Report

We provide a breakdown of:

• What we checked
• Any issues found
• Photos or snapshots
• Recommendations

How Often Should You Service Your CCTV?

• Homes: Once per year
• Businesses: Every 6 months (insurance often requires this)

High-dust or harsh environments may need more frequent checks.

Signs You Need a CCTV Service Now

• Blurry, dark, or white-washed images
• Cameras dropping offline
• No mobile app access
• Hard drive full or noisy
• Footage skipping or freezing
• Night vision not working properly
• System older than 3–5 years
• A camera hasn’t worked for months

If any of these sound familiar, your system likely needs attention.

Protect What Matters With iSeeU CCTV

Your CCTV is supposed to give you peace of mind—but that only works if the system is fully functional. A quick service can make the difference between having vital evidence… or having nothing at all.

At iSeeU CCTV, we offer:

• One-off services
• Annual maintenance plans
• Business maintenance contracts
• Emergency callouts
• System upgrades

If your CCTV System requires a Service feel free to contact us.

When it comes to CCTV installations, most homeowners and businesses want more than just protection. They also want security that looks as good as it performs.

At iSeeU CCTV, we specialise in hidden CCTV cable installation across the UK. Our expert installers deliver a clean and professional finish, with no messy cables on show.

We understand that visible wires running along walls or ceilings can spoil your property’s look. Therefore, our skilled engineers go the extra mile to hide cables within cavity walls, loft spaces, and under floors. This ensures your property stays neat, modern, and fully protected.

Why Choose iSeeU CCTV for Your Installation?

1. Hidden Cables for a Clean Finish
Our trained technicians install CCTV systems with all wiring carefully routed out of sight. Wherever possible, cables are run through cavity walls, roof voids, or under floorboards. As a result, your property looks exactly as it did before — only safer and smarter.

2. Expert Knowledge of UK Building Structures
We understand how UK homes and commercial buildings are constructed — from brickwork and plasterboard walls to insulation and joists. This knowledge allows us to plan discreet cable routes while preserving your property’s structure and integrity.

3. Professional & Tidy Workmanship
We take pride in leaving every property clean and undisturbed. Once your system is installed, there are no loose wires or visible holes — just a sleek, professional finish that blends seamlessly with your décor.

4. High-Quality Cameras with Smart Features
As part of your installation, iSeeU CCTV supplies and fits the latest camera technology from trusted brands like Hikvision, HiLook, and Dahua. Enjoy ful HD or 4K resolution, motion alerts, remote viewing on your phone, and even AI detection options for smarter security.

The Benefits of Concealed CCTV Cabling

✔️ Aesthetically pleasing installation – perfect for modern homes and stylish businesses.
✔️ Added protection – hidden cables reduce the risk of tampering or vandalism.
✔️ Long-lasting setup – protected cabling is less likely to suffer wear and tear.
✔️ Increased property value – professional, well-finished systems enhance appeal.

Ideal for Homes and Businesses Alike

Whether you’re protecting your home, shop, warehouse, or office, we design tailored systems to suit your layout. From bungalows and semi-detached houses to multi-storey commercial properties, we adapt every installation to fit perfectly — with no visible wires to spoil your walls or exterior.

Why Hiding Cables Matters

Visible cables are not only unattractive — they can make your CCTV system more vulnerable. Intruders often know to cut exposed wires to disable cameras. By concealing cables within your cavity walls, we make your system harder to access and far more secure.

Book a Free Site Survey

Ready to secure your property the smart and tidy way?
Contact iSeeU CCTV today for a free site survey and quotation. Our friendly experts will inspect your property, plan the best cable routes, and design a bespoke CCTV system that keeps you protected — without any visible mess.

When it comes to CCTV and security systems, Hikvision is a name most people recognise. As one of the largest security manufacturers in the world, Hikvision has built a reputation for high-quality, advanced surveillance technology.

But alongside their premium range, they also produce a more budget-friendly brand: Hilook.

If you’re considering which one is right for your home or business, this guide will explain the key differences between Hilook and Hikvision, so you can make the best choice.

What is Hikvision?

Hikvision is the parent brand and is known globally for its professional-grade CCTV and security products. Their range includes:

• High-resolution IP and HD cameras (up to 4K and beyond)
• Advanced features like ColorVu (full-colour night vision) and AcuSense AI (accurate human/vehicle detection)
• A wide choice of NVRs, DVRs, access control, alarms, and intercoms
• Products designed for both commercial and residential security

Hikvision is widely used by businesses, government buildings, and high-security sites. It offers premium reliability, smart analytics, and scalability for larger systems.

What is Hilook?

Hilook is a budget sub-brand of Hikvision, designed for customers who want reliable CCTV without paying for advanced features.
Key points about Hilook:

• Entry-level range of cameras, DVRs, and NVRs
• Simple and easy to set up
• Limited AI features compared to Hikvision
• Perfect for homes, small businesses, and cost-conscious buyers

While it doesn’t include all the smart analytics of Hikvision, Hilook still benefits from Hikvision’s manufacturing quality and technology base.

Hilook vs Hikvision: Side-by-Side Comparison

Which Should You Choose?

The choice between Hilook vs Hikvision comes down to your needs and budget:

• Choose Hilook if you want:
  ✅ Affordable CCTV without advanced features
  ✅ Easy setup for a home or small office
  ✅ Reliable security at a lower cost
• Choose Hikvision if you want:
  ✅ Advanced analytics and AI features
  ✅ Higher image quality and 24/7 performance
  ✅ Scalable solutions for medium to large businesses
  ✅ Long-term investment with the latest technology

Final Thoughts

Both Hilook and Hikvision are part of the same family, meaning whichever you choose, you’re still getting the quality of one of the world’s leading CCTV manufacturers.

• Hilook is best for budget-friendly, straightforward security.
• Hikvision is best for those who want advanced, future-proofed systems.

At the end of the day, it depends on what you value more: cost or features.

Take a look at our packages to give you a idea of cost differences.